PO Box 2014,
Brunswick East, 3057 Victoria
tel 61 3 8677 0838
fax 61 3 9383 5552
Consulting Services > Business Improvement Consulting >

Business Improvement Consulting


  • What is Business Process Improvement?

    • Business Process Improvement is a methodical approach that uses the Define, Measure, Analyse, Improve and Control methodology to drive project and process improvements
    • It is significant as it drives towards a permanent solution to a problem rather than the "quick fix" approach
    • It is successful because there are plenty of improvement opportunities in all areas of a business
    • It brings tangible results with a direct impact on the profitability and work environment
    • It is applicable to all businesses, whether big or small.
  • What are the benefits of getting a business improvement consultant to assess your company?

    • Cost reduction
    • Productivity improvement
    • Cycle time reduction
    • Reduction in errors / defects / waste
    • Customer retention, improved market share and all stake holder satisfaction
    • Positive changes in workplace culture

    back to top

  • Why use Integrated Consulting Solutions?

    Integrated Consulting Solutions' consultants have a wide range of expertise so we can always find you a consultant who is ideal for you and who understands your business.

    At ICS we have an improvement focus- it's not about finding fault. After thoroughly assessing both the gaps and strengths of your system we suggest ways to improve that are built on and integrated with your current system. We don't believe in 'reinventing the wheel' or 'change for change's sake'

    Our aim is always to achieve and exceed your goals in the most timely and cost-effective manner possible.

    We specialise in effective systems and solutions which:

    • Are customised to your organisation's unique needs and culture.
    • Are user-friendly and can be both easily maintained and changed by YOU as your needs change.
    • Have a minimum of documentation.
    • Will not only meet your compliance requirements but will improve your business and save you money.

    Integrated Consulting Solutions commits to preparing your system to guarantee compliance AND successful Certification by an external body if required.

    Your people will be thoroughly prepared and trained to maintain the system and to undertake external audits as required.


    back to top

  • What our consultants will do for you

    Our consultants will work with you closely to
    • Understand what is important to your customer (internal and external) and business
    • Walk through your process
    • Identify the processes to be improved
    • Identify the "gap" between the current performance and the desired performance
    • Identify what needs to be improved to close the "gap" and meet the goals
    • Work with your team to transfer the revised process into sustained operation
    • Develop and implement Operational Control Plans
    • Work with your team to update all required documentation and ensure compliance with Quality Management System requirements

back to top

Click here
to contact us or book an appointment
for a detailed review of your system