Consulting Services 
Developing a Quality Management System (ISO9001:2008)
- What is ISO9001: 2008?
- What are the benefits of being a Quality certified company?
- Why choose Integrated Consulting Solutions?
- What our consultants will do for you
Developing a HACCP Food Safety Management System and ISO22000
Developing an Environmental Management System (ISO14001)
Developing an OHS (Safety) Management System (AS4801)
Getting Product Certification for your product.
What is ISO9001: 2008?
ISO9001:2008, the International Quality Standard, continues to be the world's most recognised quality framework. It is now in use across all industry types and has a proven reputation for helping organisations achieve consistency in business processes, reduce waste and increase customer confidence. A Quality Management System provides a framework within which an organisation can keep track of and improve its performance and cut costs.
What are the benefits of being a Quality certified company?
Many companies seek ISO9001:208 certification because customers require it.
However there are many other proven practical benefits of a robust certified quality system:
- Improves business performance and manages business risk
Certification to ISO9001 has been shown to improve business outcomes to assist organisations in better managing risk. - Attracts investment, enhances brand reputation and removes barriers to trade
Certification to ISO 9001 can provide you with a competitive edge in the marketplace and raise the profile of your organisation brand. It can therefore be a useful promotional tool. It can also enable accessibility to new markets and customers by ensuring compliance to customer and international trade requirements. - Increased customer satisfaction and retention
Certification to ISO 9001 sends a clear message to all interested parties that this is a company committed to high standards, continual improvement and which is focused on customer satisfaction. A quality management system ensures that customer needs are considered and met. - Reduced costs, reduced waste and increased efficiency
Research suggests that companies who invest in a certified ISO9001 quality management system can benefit from higher sales and greater profitability through more efficient operations. By increasing the efficiency of business processes, your organisation can also dramatically reduce the incidence of rework and waste.
- Improves business performance and manages business risk
Why choose Integrated Consulting Solutions?
All our auditors are experienced RABQSA qualified auditors or equivalent with superior communication and presentation skills and an ability to work quickly, autonomously and effectively.
Integrated Consulting Solutions' consultants have a wide range of expertise so we can always find you a consultant who is ideal for you and who understands your business.
At ICS we have an improvement focus- it's not about finding fault. After thoroughly assessing both the gaps and strengths of your system we suggest ways to improve that are built on and integrated with your current system. We don't believe in 'reinventing the wheel' or 'change for change's sake'
Our aim is always to achieve and exceed your goals in the most timely and cost-effective manner possible.
We specialise in effective systems and solutions which:
- Are customised to your organisation's unique needs and culture.
- Are user-friendly and can be both easily maintained and changed by YOU as your needs change.
- Have a minimum of documentation.
- Will not only meet your compliance requirements but will improve your business and save you money.
Integrated Consulting Solutions commits to preparing your system to guarantee compliance AND successful Certification by an external body if required.
Your people will be thoroughly prepared and trained to maintain the system and to undertake external audits as required.
What our consultants will do for you
ICS follow a series of clearly defined steps in developing or preparing you Management system for certification.
The steps typically include the following:
- Introductory Visit: First of all, one of our experienced consultants will conduct a thorough initial interview and gap analysis of your system to identify both strengths and gaps and what is still required to be implemented or developed for the system to meet your needs or the requirements of the chosen Standard.
- Document Review: The consultant will review all the relevant documentation in order to inform the estimate as accurately as possible.
- Analysis and quote: The consultant will then go away and prepare an estimate based on the information gathered and make a time to go through this with you.
- System audit: If required, all relevant processes will be thoroughly audited on site over a series of visits to identify areas which can be improved and findings of these audits are reported to management along with any corrective actions which are recommended.
- Improvement Suggestions: We will make improvement suggestions based on our extensive experience across a broad range of industries.
- Develop documentation: The consultant will then help you to develop any documentation that is required: procedures, forms etc
- Resources: Our consultants may also offer resources to improve the control and management of your documented system if required.
- Training: Training will be provided as required to all staff to familiarize them with the system, its benefits and how to use it.
- Pre-audit and audit preparation: The system and relevant staff are then prepared for the external pre-audit and final audit if required.
- System Maintenance: Following your certification, we can provide support by assisting you with:
- Your internal and supplier audits and other system maintenance
- Ensuring your management system continues to meet your expectations and the requirements of the relevant standard or code
- Helping you develop and amend your system as your company's needs change.
- Ongoing preparation for external audits if required
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